We're not talking scratches, we're talking loose tie rod ends, backing it into a lift, scratching the finish of the wheels, taking a screwdriver to my door panel, hitting the rear of the truck with the tailgate, and that's not the end. Still hasn't fixed any of the major complaints I've had. It shakes like it's having a seizure, drives awful, backup sensors randomly go nuts, headlights flicker. This is after 3 years After attempting to work with them to just have them buy the truck back and have them replace it with a newer one, I was told that "It makes no business sense" to help me out, even though my truck has spent weeks in their shop due to their own employees.
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I went across the street and just bought a brand new Silverado HD. I'll update this and let everyone know if Southfield Chrysler makes good on the buyback they promised. They will not be finishing off the lease on the Ram.
And on a side note, nobody ever contacted me as the responder said they would. This is what you can expect from Southfield Chrysler. I didn't think a company could be this rude after what they put a customer through, but I was proven wrong! Reason for reporting the review: Your email address: The report has been submitted to DealerRater support. An email has been sent that includes a link to a page you can use to monitor this report's status.
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Customer Service. Quality of Work. Our financial experts promise to find a car loan or lease option that meets your needs.
Let the staff at our CDJR dealership make the process of buying a new car easy. Our commitment to our customers begins from the moment they step into our showroom and test drive one of our new Chrysler, Dodge, Jeep, or Ram models or one of our quality used vehicles. From there, our auto finance experts ensure you get a car loan or lease that meets your particular needs.
Even if you have bad credit or no credit, our finance team will do their best to help you, so please fill out our secure online application and they will reach out to you. We want to you drive away with your new or used car, truck, or SUV completely satisfied. When your vehicle needs maintenance, whether something large or just an oil change, you can schedule it through our online service scheduler. Ken believed that each customer deserved to have the best car buying experience and was known for his personalized customer service. Open Today! View Map. How Can We Help Today?
Contact Us. Value Your Trade. Browse By Body Type: Browse By Price: Service Hours Mon - Fri 7: Fast Paced Money Makers! Great work place! Busy busy! But always pleasant. Whether your in sales or finance hustlin' up on the sales floor, taking care of the service lane, or doing the paperwork to make the place go round: Never seen such a group of hard workers, great people to be around. Work place efficient and anyone usually there for you.
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